Reaffirming strong security and organizational controls as the leading provider of public safety background investigation software

Seattle, Washington – December 10, 2025: Miller Mendel, Inc. (MMI), provider of industry-leading pre-employment background investigation software, eSOPH, today announced it has successfully completed its annual SOC 2 Type II audit. The audit and related attestation report confirms MMI’s ongoing commitment to security, availability, processing integrity, confidentiality, and privacy standards.

The independent audit confirms that MMI continues to meet the rigorous standards established by the American Institute of Certified Public Accountants (AICPA) for safeguarding customer data and operating with strong, reliable organizational controls.

“We are incredibly excited to once again achieve SOC 2 Type II compliance with no adverse findings in our attestation report,” said Tyler Miller, President and CEO of MMI. “This result validates the strength of our security posture and the discipline of our internal controls. Protecting the data of our agency partners and their applicants is not optional. We remain fully committed to maintaining the highest standards of security and organizational controls to support our customers’ evolving needs and requirements.”

Public safety agencies rely on eSOPH to streamline and secure complex pre-employment background investigation processes. By maintaining SOC 2 Type II compliance, MMI continues to provide assurance that its systems, processes, and controls are designed and operating effectively to ensure our clients’ best interest.

Public safety agencies and government entities interested in reviewing MMI’s SOC 2 Type II report or learning more about the company’s security practices may contact MMI.

ABOUT SOC 2

SOC 2 is a component of the AICPA’s Service Organization Control reporting platform. SOC 2 reports assess and attest to an organization’s controls per AICPA’s five Trust Service Criteria: security, availability, processing integrity, confidentiality, and privacy. SOC 2 includes a technical audit and confirmation that comprehensive information security policies and procedures are documented and followed.

ABOUT MILLER MENDEL

MMI develops and supports advanced software solutions for local, state, and federal public safety agencies. The company specializes in transforming traditional government processes into efficient, cost-effective digital systems. Known for exceptional client support, transparent practices, and category-leading technology, MMI provides tools that help agencies operate more effectively and meet modern public safety demands.

San Francisco, California – December 2, 2025: The San Francisco Police Department (SFPD) has selected the eSOPH electronic background investigation system by Miller Mendel, Inc. (MMI), joining the largest public safety background investigation network in the United States. This transition strengthens SFPD’s hiring process and enhances its ability to efficiently manage high applicant volumes in a competitive recruitment environment.

SFPD anticipates processing more than 500 applicants annually using eSOPH. In addition to eSOPH’s industry-leading core functionality, the agency will leverage several advanced optional features, including two-way fax service and SMS text messaging, designed to streamline communication and accelerate the investigation workflow.

eSOPH, which stands for, electronic statement of personal history, has been used by city, county, state, and federal agencies across the country to complete more than 250,000 pre-employment public safety background investigations. Agencies utilizing eSOPH report saving up to 50 percent of the time traditionally required to complete a background investigation, helping departments hire qualified candidates faster.

By adopting eSOPH, the SFPD joins more than 70 California agencies already on the network, including the California Highway Patrol, Riverside County Sheriff’s Department, San Joaquin County Sheriff’s Office, Ventura County Sheriff’s Office, Sacramento County Sheriff’s Office, Santa Ana Police Department, Santa Monica Police Department, and multiple District Attorney’s Offices. SFPD is now connected to all eSOPH-enabled agencies statewide and nationwide, giving investigators access to a powerful network for cross-agency collaboration and efficiency.

ABOUT SAN FRANCISCO POLICE DEPARTMENT

The SFPD serves the over 800,000 residents, workers, and millions of annual visitors to the City of San Francisco. With a force of over 1,800 sworn officers, SFPD is committed to protecting life and property, enhancing public safety, and strengthening trust through professional, ethical, and community-oriented policing.

ABOUT MILLER MENDEL

MMI develops and supports advanced software solutions for local, state, and federal public safety agencies. The company specializes in transforming traditional government processes into efficient, cost-effective digital systems. Known for exceptional client support, transparent practices, and category-leading technology, MMI provides tools that help agencies operate more effectively and meet modern public safety demands.

Stockton, California – April 1, 2024: The Stockton Police Department recently made the decision to transition to the innovative eSOPH pre-employment background investigation system by Miller Mendel, Inc. and in doing so, the department joined the largest public safety background network in the nation.

The Stockton Police Department expects to process at least 375 applicants per year using eSOPH. In addition to taking advantage of eSOPH’s industry-leading standard functionality, the Stockton Police Department will utilize several of eSOPH’s optional features, including the social media screening service, which allows investigators to request social media and online activity screening reports for applicants with one click.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county, and state police agencies across the nation to conduct over 130,000 pre-employment public safety background investigations. Agencies using eSOPH report saving up to 50 percent of their time per background investigation.

By transitioning to eSOPH, the Stockton Police Department joins over 70 other California agencies already using the eSOPH system, including the California Highway Patrol, Riverside County Sheriff’s Department, San Joaquin County Sheriff’s Office, Ventura County Sheriff’s Office, Sacramento County Sheriff’s Office, Santa Ana Police Department, Santa Monica Police Department, and several District Attorney’s offices. The Stockton Police Department is now connected to all other agencies on the network in California and throughout the nation.

ABOUT STOCKTON,CALIFORNIA AND THE STOCKTON POLICE DEPARTMENT

The county seat of San Joaquin County, Stockton, is home to over 300,000 residents, occupying an area in the northern San Joaquin Valley totaling 64.8 square miles. With over 400 sworn Officers and over 150 civilian personnel, the Stockton Police Department is dedicated to making a difference in the city of Stockton.

ABOUT MILLER MENDEL

Miller Mendel, Inc. creates, sells, and supports its software technology solutions for local, state, and federal public safety agencies and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county, and state governments into efficient and cost-effective electronic solutions. MMI is known for creating category-leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Miller Mendel, Inc. is the only known SOC-2-certified company specifically designed for managing public safety pre-employment background investigations 

Seattle, Washington – November 30, 2023: Miller Mendel, Inc. (MMI), provider of industry-leading pre-employment background investigation software, eSOPH, is pleased to announce it has successfully completed a rigorous, independent audit process covering security, availability, processing integrity, confidentiality, and privacy and has received a clean System and Organization Controls (SOC) 2 Type II attestation report. This makes eSOPH the only known public safety pre-employment background investigation software system on the market to have completed this rigorous security audit process.

Public safety agencies nationwide value eSOPH for streamlining the pre-employment background investigation process. By achieving the SOC 2 Type II certification, MMI has demonstrated to a third-party auditing firm, MMI’s ongoing dedication and adherence to the highest security standards. Considered the gold standard for data security, SOC 2 Type II is an extensive process that ensures a company is managing data securely and in a manner that protects the organization as well as the privacy of its customers.

“Obtaining the SOC 2 Type II certification demonstrates MMI’s continued and evolving commitment to ensure agency and applicant data is protected using the best practices, and that MMI as a company is operated in a manner our government clients can have confidence in,” said Tyler Miller, Miller Mendel’s founder, president and CEO.

SOC 2 compliance certification is essential for any company that handles sensitive customer data, but it is especially critical for service providers within the public safety space. Achieving certification confirms MMI has robust controls in place to protect its systems and data. With its SOC 2 compliance certification, MMI provides customers with confidence that their data is continually protected by the eSOPH platform and using industry accepted methods and practices.

Public safety agencies interested in reviewing MMI’s SOC 2 and SOC 3 reports or learning more about the company’s security practices may contact Miller Mendel, Inc.

ABOUT SOC 2

SOC 2 is a component of the American Institute of CPAs’ (AICPA)’s Service Organization Control reporting platform. SOC 2 reports assess and attest to an organization’s controls per AICPA’s 5 Trust Service Criteria: security, availability, processing integrity, confidentiality, and privacy. SOC 2 includes a technical audit and confirmation that comprehensive information security policies and procedures are documented and followed.

ABOUT MILLER MENDEL

Miller Mendel, Inc. creates, sells, and supports its software technology solutions for local, state, and federal public safety agencies and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county, and state governments into efficient and cost-effective electronic solutions. MMI is known for creating category-leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Seattle, Washington – April 24, 2023: Miller Mendel, Inc. (MMI) saw dramatic growth over the course of the first quarter 2023, with 23 public safety agencies transitioning their hiring process to MMI’s innovative background investigation system, eSOPH. This represents a 35% increase in the number of new agencies transition in Q1, 2023 from Q1 the previous year.

In addition to bringing on 23 new agencies, which range from police departments and sheriff’s offices to attorney general’s offices and corrections departments, MMI expanded the eSOPH background investigation network into new states. By partnering with the Terre Haute Police Department, the agency became the first in the state of Indiana to transition to eSOPH, and the transition of the Village of Glencoe Department of Public Safety to eSOPH, makes them the first agency in Illinois to join the background investigation network.

Tyler Miller, MMI’s President and Chief Executive Officer said, “We are very excited that 23 new public safety agencies are benefiting from all that eSOPH has to offer and we expect that list of agencies joining our network to continue to grow at this accelerated rate over the next year and beyond. Agencies are realizing that now, more than ever, as the recruitment and hiring process continues to pose a challenge, they need to implement new technology solutions to get applicants hired faster, without sacrificing the quality of their background investigation process.”

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county, and state police agencies across the nation to conduct over 130,000 pre-employment public safety background investigations. Agencies using eSOPH report saving up to 50 percent of their time per background investigation.

The following agencies transitioned to eSOPH between January 1, 2023 and March 31, 2023:
Alexandria Sheriff’s Office – Virginia
Anaheim Police Department – California
Beverly Hills Police Department – California
Bolivar Police Department – Missouri
Chaska Police Department – Minnesota
Clark County Jail – Washington
Forest Heights Police Department – Maryland
Lake County Sheriff’s Office – Florida
Lake Oswego Police Department – Oregon
Loveland Police Department – Colorado
Marin County Sheriff’s Office – California
Mesa County Sheriff’s Office – Colorado
Nevada Attorney General’s Office – Nevada
Pinal County Juvenile Court Services – Arizona
Prior Lake Police Department – Minnesota
Riverside County Sheriff’s Department, Volunteer Forces Unit – California
Sacramento County Regional Parks – California
Takoma Park Police – Maryland
Terre Haute Police Department – Indiana
Utah Department of Public Safety – Utah
Village of Glencoe Department of Public Safety – Illinois
Westminster Police Department – California
Yolo County Sheriff’s Office – California

ABOUT MILLER MENDEL

Miller Mendel, Inc. creates, sells, and supports its software technology solutions for local, state, and federal public safety agencies and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county, and state governments into efficient and cost-effective electronic solutions. MMI is known for creating category-leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Salem, Oregon – April 20, 2023: The Oregon Department of Public Safety Standards and Training (DPSST) recently made the decision to transition to the innovative eSOPH background investigation system by Miller Mendel, Inc. and in doing so, the department joined the largest public safety background network in the nation.

The DPSST expects to process at least 100 applicants per year using eSOPH. In addition to taking advantage of eSOPH’s industry-leading standard functionality, the DPSST will utilize several of the eSOPH’s optional features, including the social media screening service, which allows investigators to request social media and online activity screening reports for applicants with one click.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county, and state police agencies across the nation to conduct over 130,000 pre-employment public safety background investigations. Agencies using eSOPH report saving up to 50 percent of their time per background investigation. By transitioning to eSOPH, the DPSST is now connected to over 175 agencies using the software nationwide.

ABOUT OREGON DEPARTMENT OF PUBLIC SAFETY STANDARDS AND TRAINING

The DPSST certifies/licenses police officers, corrections officers, parole and probation officers, regulatory specialists (OLCC), telecommunicators (9-1-1), emergency medical dispatchers, criminal justice instructors, private security providers, private investigators, fire service professionals, and polygraph examiners in the State of Oregon. The agency is also responsible for determining candidates’ eligibility to run for office of Sheriff, authorizing federal officers to make arrests pursuant to ORS 133.245, and providing staffing for the Public Safety Memorial Fund and Governor’s Commission for the Law Enforcement Medal of Honor. The DPSST works in consultation with public and private safety agencies around the state by providing basic, leadership and specialized training at the 237-acre Oregon Public Safety Academy in Salem and regionally throughout the state. The DPSST strives to provide the resources public safety providers and public safety agencies need to maintain the highest skills and provide excellent service to Oregon’s communities and citizens.

The agency is governed by a 26-member Board on Public Safety Standards and Training who are responsible for establishing the training and certification standards required to be met and maintained by 43,000 public safety providers throughout the state.

ABOUT MILLER MENDEL

Miller Mendel, Inc. creates, sells, and supports its software technology solutions for local, state, and federal public safety agencies and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county, and state governments into efficient and cost-effective electronic solutions. MMI is known for creating category-leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Seattle, Washington – March 16, 2023: Four new Minnesota public safety agencies recently made the decision to transition to the innovative eSOPH background investigation system by Miller Mendel, Inc. The Burnsville Police Department, Burnsville Fire Department, Chaska Police Department, and Dakota County Sheriff’s Office join the over 175 public safety agencies across the nation that have already transitioned their pre-employment background investigations to the eSOPH system.

In addition to taking advantage of eSOPH’s industry-leading standard functionality and one-click access to the National Decertification Index, many of the agencies will utilize several of eSOPH’s optional features, including social media screening service, credit reporting, and smart-fax capabilities.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county, and state police agencies across the nation to conduct over 130,000 pre-employment public safety background investigations. Agencies using eSOPH report saving up to 50 percent of their time per background investigation. By transitioning to eSOPH, these new agencies join other Minnesota agencies already using the eSOPH system, including the Prior Lake Police Department. By implementing eSOPH, these agencies are now connected to all other agencies on the network throughout the nation.

ABOUT MILLER MENDEL

Miller Mendel, Inc. creates, sells, and supports its software technology solutions for local, state, and federal public safety agencies and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county, and state governments into efficient and cost-effective electronic solutions. MMI is known for creating category-leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Seattle, Washington – March 14, 2023: Two North Carolina public safety agencies recently made the decision to transition to the innovative eSOPH background investigation system by Miller Mendel, Inc. The Greenville Police Department and Hope Mills Police Department join over 175 public safety agencies across the nation that have transitioned their pre-employment background investigations to the eSOPH system.

In addition to taking advantage of eSOPH’s industry-leading standard functionality and one-click access to the National Decertification Index, the agencies will utilize several of eSOPH’s optional features, including social media screening service, credit reporting, and smart-fax capabilities.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county, and state police agencies across the nation to conduct over 130,000 pre-employment public safety background investigations. Agencies using eSOPH report saving up to 50 percent of their time per background investigation. By implementing eSOPH, these agencies are now connected to other agencies on the network in North Carolina and throughout the nation.

ABOUT GREENVILLE POLICE DEPARTMENT

The Greenville Police Department is a nationally accredited law enforcement agency that strives to provide a high quality of law enforcement services through a departmental philosophy of community-oriented policing. The agency is comprised of more than 200 sworn officers and 53 non-sworn employees and serves a population of approximately 93,137 people within a 36-mile area in eastern North Carolina. Greenville is the home of East Carolina University which has a student population of some 27,000 students. The population of Greenville is diverse in terms of its socio-economic, cultural, and educational markup.

ABOUT HOPE MILLS POLICE DEPARTMENT

Located in Cumberland County, North Carolina the Hope Mills Police Department is a forward-thinking and progressive department with a focus on improving the quality of life of residents and visitors to the city of Hope Mills. The department believes in working closely with the community and other town departments to solve problems before they become law enforcement incidents. The primary function of the department is deterring crime, stopping crimes in progress, investigating crimes, and serving as first responders for emergencies and situations that threaten public safety.

ABOUT MILLER MENDEL

Miller Mendel, Inc. creates, sells, and supports its software technology solutions for local, state, and federal public safety agencies and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county, and state governments into efficient and cost-effective electronic solutions. MMI is known for creating category-leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Glencoe, Illinois – March 10, 2023: The Village of Glencoe Department of Public Safety recently made the decision to transition to the innovative eSOPH background investigation system by Miller Mendel, Inc., making them the first public safety agency in Illinois to implement the software to conduct pre-employment background investigations.

In addition to taking advantage of eSOPH’s industry-leading standard functionality, the Village of Glencoe Department of Public Safety will utilize several of eSOPH’s optional features, including the integrated credit reporting feature, which provides investigators with Employment Insights into consumer credit reports on applicants from our partner Experian.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county, and state police agencies across the nation to conduct over 130,000 pre-employment public safety background investigations. Agencies using eSOPH report saving up to 50 percent of their time per background investigation. By transitioning to eSOPH, the Village of Glencoe Department of Public Safety joins the largest public safety background network in the nation.

ABOUT VILLAGE OF GLENCOE DEPARTMENT OF PUBLIC SAFETY

The Village of Glencoe Department of Public Safety was established in 1954 when the Village combined the Police and Fire Departments into one single, cross-trained department. Today, officers are cross-trained as certified police officers, firefighters and medical first responders. This level of efficiency allows the Village to provide a high level of emergency services to the community at a reduced cost when compared to municipalities utilizing traditional, separate police, fire and emergency medical components. The Public Safety Department includes the Police Service Division, Fire Service Division and Emergency Medical Service (EMS) Division.

ABOUT MILLER MENDEL

Miller Mendel, Inc. creates, sells, and supports its software technology solutions for local, state, and federal public safety agencies and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county, and state governments into efficient and cost-effective electronic solutions. MMI is known for creating category-leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Lexington, Kentucky – March 8, 2023: The Lexington Police Department recently transitioned to the innovative eSOPH background investigation system by Miller Mendel, Inc. and in doing so, the agency joined the largest public safety background network in the nation.

The Lexington Police Department expects to process at least 250 applicants per year using eSOPH. In addition to taking advantage of eSOPH’s industry-leading standard functionality and one-click access to the National Decertification Index, the department will utilize eSOPH’s optional On-Demand Credit Reporting feature.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county, and state police agencies across the nation to conduct over 130,000 pre-employment public safety background investigations. Agencies using eSOPH report saving up to 50 percent of their time per background investigation. By transitioning to eSOPH, the Lexington Police Department is now connected to over 165 agencies using the software nationwide.

ABOUT LEXINGTON POLICE DEPARTMENT

With an authorized strength of 639 sworn officers and nearly 150 civilian personnel, the Lexington Police Department is the largest division within the Lexington-Fayette Urban County Government. The department’s mission is to serve and protect all residents and visitors in the city with a high level of integrity, transparency and dedication to community policing.

ABOUT MILLER MENDEL

Miller Mendel, Inc. creates, sells, and supports its software technology solutions for local, state, and federal public safety agencies and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county, and state governments into efficient and cost-effective electronic solutions. MMI is known for creating category-leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.