Miller Mendel’s CEO Tyler Miller Contributes $2,500 To The Reward Leading To The Arrest Of The Individuals Responsible For Firing Gunshots At Two Camden County Police Officer’s Home

Seattle, Washington – Tyler Miller, President and CEO of Miller Mendel, Inc has contributed $2,500 to the reward offered for information leading to the arrest of the suspect(s) responsible for firing gunshots at two Camden County Police Officer’s home. With Miller’s contribution, the reward offered reached over $75,000.

The incident occurred just before 11:46 p.m. on September 15, 2020, on the 2900 block of Clinton Street in Camden County, New Jersey. Surveillance video shows what appears to be a black minivan approach the off-duty officer’s home. From the vehicle, multiple gunshots were fired while the couple and their 10-day old baby where inside the home. Six bullets struck the house. The off-duty officers and their baby were not struck by the gun fire.

Update

October 5, 2020 – Per ABC 6 Action News: Camden County Police authorities reported four suspects are in custody and have been charged related to the shooting. Two of the suspects are 18 years of age, another 19 years of age and the fourth, 30 years of age.

###

City of San Jose Awards Competitive Bid/RFP to Miller Mendel, Inc for eSOPH Background Software System

San Jose, California – On August 27, 2020, Miller Mendel received notice it had been awarded a competitive bid/RFP from the City of San Jose. The bid award can also be used by other cities in the state of California.

Through the multi-year award, the San Jose Police Department intends to process approximately 1,000 pre-employment background investigations each year, using the eSOPH background software system by Miller Mendel.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies to conduct over 70,000 pre-employment public safety background investigations. It is specifically designed for the public safety pre-employment background investigation process, with public safety agencies using the system estimating a time savings ranging from 30 percent to 60 percent per investigation, and a significant reduction in the use of costly administrative resources such as paper, ink, postage and filing space. By transitioning to eSOPH, the San Jose Police Department joins several other California agencies using the eSOPH system, to include the Santa Rosa Police Department, Chula Vista Police Department, California Highway Patrol, Riverside County Sheriff’s Department, Sacramento County Sheriff’s Office, San Joaquin County Sheriff’s Office, Orange County District Attorney, Sacramento County District Attorney and many other public safety agencies in the eSOPH network.

In addition to taking advantage of eSOPH’s industry-leading standard functionality, the San Jose PD is also utilizing the optional, integrated smart fax service. eSOPH’s fax service automatically reads and then routes documents received via fax from other law enforcement agencies to the correct applicant file, attaches the received documents to the correct reference within the applicant file and notifies the investigator. Background Investigators no longer have to manually scan and upload faxes received in hard copy.

San Jose PD will also be using eSOPH’s interface specifically designed in consultation with California Police Officer Standards and Training (POST) to offer their POST law enforcement consultants a more efficient and streamlined method to review the background files of hired Peace Officer and Dispatcher applicants.


ABOUT THE CITY OF SAN JOSE AND THEIR POLICE DEPARTMENT

The City of San José is said to be the cultural, financial, and political center of Silicon Valley, California’s well known tech hub. The city is the largest city in Northern California by both population and area. In 2020, the city’s population was just over 1 million residents and spanned over 181 square miles. The San Jose Police Department (SJPD) is a well known for having one of the best police academies in the nation. SJPD is authorized to employ approximately 1400 employees including both sworn and non-sworn. Department employees are assigned to one of four Bureaus comprised of 11 divisions with more than 50 specialized Units and assignments.

 

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

###

Miller Mendel, Inc Announces Strategic Partnership with Social Intelligence Corp to Further Enhance eSOPH Background Investigation Software

Miller Mendel, the leading provider of web-based background investigation management software for public safety agencies, today announced a partnership with Social Intelligence, the premier social media screening firm. With law enforcement agencies continuing their commitment to earning and maintaining public trust, this partnership will provide social media background screening to reduce the likelihood of making potentially problematic hires. Social Intelligence’s innovative solution will help agencies gain additional insight into candidates’ online behavior, reducing the risk of hiring individuals that may hold beliefs that are incompatible with the core values of public safety and law enforcement.

While Miller Mendel has already built a solid reputation for serving the specific hiring needs of public safety agencies, Social Intelligence has spent a decade building an innovative solution to screen candidates’ social media profiles and online presence safely without compromising compliance or candidate privacy.

“We are excited to team up with Miller Mendel, whose experience, knowledge and reputation with public agencies make them an ideal partner,” said Bianca Lager, President, Social Intel. “Our augmented AI platform marries beautifully with the eSOPH experience, providing city, county, state and federal government agencies compliant and actionable social media data which is a vital tool when hiring for positions of public trust.”

“Miller Mendel is determined to provide public safety agencies with the most comprehensive background investigation tools on the market,” said Tyler Miller, CEO, Miller Mendel. “Through this strategic partnership with Social Intelligence, our flagship eSOPH platform delivers an even more robust background check, delivering a deeper, more thorough review of candidates’ background and helping agencies ensure they’re hiring the right people for the job.” The Social Intelligence solution will be available through an integration with Miller Mendel’s signature eSOPH platform.  eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies to conduct over 60,000 pre-employment public safety background investigations. It is specifically designed for the public safety pre-employment background investigation process, with public safety agencies using the system estimating a time savings ranging from 30 percent to 60 percent per investigation, and a significant reduction in the use of costly administrative resources such as paper, ink, postage and filing space.

ABOUT SOCIAL INTELLIGENCE

Social Intelligence provides scalable solutions for one time or continuous search and analysis of web and social data to find actionable employment insights and help companies leverage online data in their employment decisions. As leaders in social media screening, they are committed to providing companies with accurate, actionable insights to create healthier, more inclusive workplaces.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

###

Guardian Alliance Technologies DENIED Again by USPTO Judges in Attempt to Invalidate Miller Mendel’s eSOPH Patent

Washington, D.C. – The United States Patent and Trademark Office (USPTO), Patent Trial and Appeal Board (PTAB) has again, for the second time, DENIED Guardian Alliance Technologies’ attempt to invalidate Miller Mendel’s 188 Patent.

BACKGROUND

The 188 patent protects certain key aspects of Miller Mendel’s eSOPH platform. Miller Mendel, Inc. asserted in a federal lawsuit filed October 9, 2018, that Guardian Alliance Technologies’ platform infringes on certain claims in Miller Mendel’s 188 patent. The patent was granted to Tyler Miller, Miller Mendel’s Founder, President and CEO on June 30, 2015, and licensed exclusively to Miller Mendel, Inc.

In response to the lawsuit filed by Miller Mendel’s counsel, Guardian Alliance Technologies on October 10, 2019, filed an “Inter Partes Review (“IPR”) with the USPTO PTAB, which is a procedure for challenging the validity of an already issued patent before the USPTO. On March 26, 2020, the USPTO PTAB judges issued a 22-page decision, denying Guardian Alliance Technologies’ Inter Partes Review request.

In response to the USPTO PTAB judges’ decision, on April 27, 2020, Guardian Alliance Technologies filed a 24-page Request for Rehearing (or “appeal”), challenging the USPTO’s decision, again. On page 7 of Guardian Alliance Technologies’ Request for Rehearing, it alleges the three USPTO judges abused their discretion in ultimately denying Guardian Alliance Technologies’ request for an Inter Partes Review of the 188 patent issued to Miller on June 30, 2015.

In addition to filing for the rehearing, in an appeal-type effort against the USPTO PTAB judges, Guardian Alliance Technologies filed for a USPTO Precedential Opinion Panel (POP) review. The POP operates at the discretion of the Director of the USPTO to decide issues of ‘exceptional importance’ to the Patent Trial and Appeal Board (issues involving agency policy or procedure, etc.). POP members include the USPTO Director, the Commissioner for Patents and their Chief Judge.

On June 16, 2020, in a 3-page decision, the Under Secretary of Commerce for Intellectual Property and Director of the United States Patent and Trademark Office, the Commissioner for Patents, and the  Chief Administrative Patent Judge, also DENIED Guardian Alliance Technologies’ request for Precedential Opinion Panel review.

On July 27, 2020, in a 16-page decision, the PTAB again, also, DENIED Guardian Alliance Technologies’ request on Rehearing of Decision on Institution, for several cited reasons.

All the documents and decisions filed (to date) with the USPTO can be found by clicking here. IPR2020-00031.

All the documents and decisions filed (to date) with the United States District Court for the Western District of Oklahoma can be found by clicking here.

Miller Mendel takes the protection of its intellectual property seriously. Miller Mendel has an obligation to protect its intellectual property, both for the interest of Miller Mendel, Inc and its clients currently using the eSOPH background investigation software system.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

###

Miller Mendel Welcomes Santa Rosa Police Department to the eSOPH Background Investigation Network

Santa Rosa, California – Miller Mendel welcomes the first law enforcement agency in Sonoma County, California to its eSOPH background Investigation software system. The Santa Rosa Police Department joins over 60 other public safety agencies across the nation that have transitioned pre-employment background investigations to the eSOPH system. The Santa Rosa Police Department plans to use eSOPH to conduct at least 100 pre-employment background investigations in their first 12-months.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies to conduct over 70,000 pre-employment public safety background investigations. It is specifically designed for the public safety pre-employment background investigation process, with public safety agencies using the system estimating a time savings ranging from 30 percent to 60 percent per investigation, and a significant reduction in the use of costly administrative resources such as paper, ink, postage and filing space. By transitioning to eSOPH, the Santa Rosa Police Department joins the California Highway Patrol, Riverside County Sheriff’s Department, Sacramento County Sheriff’s Office, San Joaquin County Sheriff’s Office, Orange County District Attorney, Sacramento County District Attorney and many other public safety agencies in the eSOPH network.

In addition to taking advantage of eSOPH’s industry-leading standard functionality, the Santa Rosa PD is also utilizing the optional, integrated smart fax service. eSOPH’s fax service automatically reads and then routes documents received via fax from other law enforcement agencies to the correct applicant file, attaches the received documents to the correct reference within the applicant file and notifies the investigator. Background Investigators no longer have to manually scan and upload faxes received in hard copy.

Santa Rosa PD will also be using eSOPH’s interface specifically designed in consultation with California Police Officer Standards and Training (POST) to offer their POST law enforcement consultants a more efficient and streamlined method to review the background files of hired Peace Officer and Dispatcher applicants.


ABOUT THE SANTA ROSA POLICE DEPARTMENT

The Santa Rosa Police Department, located in Sonoma County, California, serves over 177,000 residents across 42+ square miles. Known for its vast wineries, Sonoma County is roughly 50 miles north of San Francisco. Santa Rosa is Sonoma County’s largest city in California’s Redwood Empire. The Santa Rosa PD comprises 256 personnel organized into four divisions: Administration, Field Services Division (Patrol), Special Services Division (Investigations), and Technical.


ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

###

Pima County Sheriff’s Department Joins Four Other Arizona Law Enforcement Agencies in their Transition to eSOPH

Tucson, Arizona.  The Pima County Sheriff’s Department joined more than 60 public safety agencies (and 1,600+ agency users) around the country who have transitioned their pre-employment background investigations process to eSOPH. In Arizona, the Arizona Department of Public Safety, Maricopa County Sheriff’s Office, Mesa Police Department and Scottsdale Police Department have also transitioned to the eSOPH background investigation system. The Pima County Sheriff’s Department expects to process approximately 600 pre-employment background investigations over a 12-month period using eSOPH.

In addition to taking advantage of eSOPH’s industry-leading standard functionality, the Pima County Sheriff’s Department is also utilizing the optional, integrated smart fax service. eSOPH’s smart fax service automatically reads and then routes documents received via fax from other law enforcement agencies to the correct applicant file, attaches the received documents to the correct reference within the applicant file and notifies the investigator. Background Investigators no longer have to manually scan and upload faxes received in hard copy.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies to conduct over 70,000 pre-employment public safety background investigations. Public safety agencies using the system estimate a time savings ranging from 30 percent to 60 percent per investigation and a significant reduction in the use of costly resources such as paper, ink, postage and filing space. Agencies using eSOPH are able to collect more information regarding an applicant’s history and overall suitability to serve in a position of public trust.

“In a particularly important time in our nation, eSOPH is helping law enforcement agencies across the nation better assess individual applicant’s suitability for positions in public trust,” said Tyler Miller, president and CEO of Miller Mendel, Inc., the creator of eSOPH. “In a single platform, eSOPH gives agencies additional tools and resources to better assess applicant suitability while also reducing the time traditionally taken to complete less comprehensive background investigations. We are committed to helping our law enforcement partners make the best hiring decisions to promote public trust in our nation’s law enforcement.”


ABOUT THE PIMA COUNTY SHERIFF’S DEPARTMENT

The Pima County Sheriff’s Department serves a county population of approximately 1,027,000 and spans 9,189 square miles. It is the 7th largest sheriff’s office/department in the nation with over 515 sworn personnel and over 800 non-sworn personnel. The Sheriff’s Department is organized into three bureaus: Corrections, Support and Operations. The Pima County Sheriff’s Department is led by Sheriff Mark Napier, who was elected by Pima County residents in 2016.


ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

# # #

Sacramento County Sheriff’s Office Becomes Third Agency in County to Transition to eSOPH

Sacramento, CA.  The Sacramento County Sheriff’s Office joined more than 60 public safety agencies (and 1,600+ agency users) around the country who have transitioned their pre-employment background investigations process to eSOPH. In Sacramento County, the Sacramento County District Attorney’s Office and the California Highway Patrol are also using eSOPH.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies to conduct over 70,000 pre-employment public safety background investigations. Public safety agencies using the system estimate a time savings ranging from 30 percent to 60 percent per investigation, and a significant reduction in the use of costly resources such as paper, ink, postage and filing space.

The Sacramento County Sheriff’s Office expects to process at least 400 pre-employment background investigations over a 12-month period using eSOPH.

In addition to taking advantage of eSOPH’s industry-leading standard functionality, the Sacramento County Sheriff’s Office is also utilizing the optional, integrated smart fax service. eSOPH’s fax service automatically reads and then routes documents received via fax from other law enforcement agencies to the correct applicant file, attaches the received documents to the correct reference within the applicant file and notifies the investigator. Background Investigators no longer have to manually scan and upload faxes received in hard copy.

eSOPH has created hiring efficiencies for public safety agencies in the western United States, including Washington, Oregon, Arizona, Nevada, Idaho, Utah, Colorado and California. Agencies in Missouri, Louisiana, Georgia, Maryland and Washington, D.C. have also implemented eSOPH.

ABOUT THE SACRAMENTO COUNTY SHERIFF’S OFFICE

Sacramento County was established in 1850 and has a current population exceeding 1.5 million. It spans 944 square miles and includes 7 cities. The Sacramento County Sheriff’s Office is a professional law enforcement agency overseen by elected Sheriff Scott Jones. The Sheriff’s Office is responsible for both enforcement/patrol functions and the county jails. Over 2,200 dedicated professionals make up the Sacramento County Sheriff’s Office, including 1,590+ sworn deputies and 640+ professional/non-sworn staff.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.