Miller Mendel files a patent infringement lawsuit against Washington County Sheriff’s Office for use of infringing Guardian Alliance Technologies software

Seattle, Washington – February 3, 2021:  On February 1, 2021, attorneys for Miller Mendel filed a second patent infringement lawsuit related to use of the Guardian Alliance Technologies background investigation software.  The complaint in the most recent lawsuit, filed in Oregon Federal District Court, alleges Washington County Sheriff’s Office infringes on Miller Mendel’s U.S. Patent 10,043,188 B2, through its use of the Guardian Alliance Technologies background investigation software. Miller Mendel believes based on records it has obtained that the Washington County Sheriff’s Office knew of Miller Mendel’s patent and proceeded forward nevertheless, which Miller Mendel contends constitutes willful infringement of Miller Mendel’s patent rights.

In 2018, attorneys for Miller Mendel filed the first patent infringement lawsuit. The lawsuit was filed against Oklahoma City Police Department for their use of Guardian Alliance Technologies background investigation software. Since filing the lawsuit against Oklahoma City, Guardian Alliance Technologies, through their legal counsel, sought to challenge the ‘188 Patent in the United States Patent and Trademark Office (USPTO) through a petition for Inter Partes Review.  Guardian Alliance Technologies contended the ‘188 Patent was not valid. The USPTO judges who heard the case denied Guardian Alliance Technologies’ petition. Miller Mendel maintains confidence that its  patents are valid and were correctly issued by the United States Patent and Trademark Office, after, in the case of the ‘188 Patent, a 39 month examination process.

To read more about Guardian Alliance Technologies’ failed attempts to invalidate Miller Mendel’s patents, click here.

Miller Mendel has also filed a complaint in Oklahoma Federal District Court against Guardian Alliance Technologies for defamation. Miller Mendel is confident it will prevail in its effort to enforce its intellectual property/patent rights and further safeguard its patents, as well as a secure successful verdict for defamation against Guardian Alliance Technologies.

Miller Mendel will continue to take enforcement action for patent infringement against additional parties, as necessary to protect its intellectual property rights.

Miller Mendel Contact:
Tyler Miller
tjm@ MillerMendel.com

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California Department of Corrections and Rehabilitation, the largest state criminal justice agency in the United States, implements eSOPH background investigation system

Sacramento, California – January 26, 2021: Today, the California Department of Corrections and Rehabilitation (CDCR) transitioned to eSOPH, the industry-leading background investigation software system by Miller Mendel. eSOPH is specifically designed for law enforcement background investigations of applicants seeking employment in the criminal justice field. The CDCR evaluated at least three other software systems before ultimately selecting eSOPH. By implementing eSOPH, CDCR will reduce their background investigation time by approximately 50% and gain access to tools and other cost-saving efficiencies.

The CDCR intends to process approximately 7,000 background investigations within the first 12-months. The CDCR will also be utilizing the integrated social media screening service, Experian credit report service, and the eSOPH smart fax service. The advanced smart fax service allows investigators to fax reference/local checks with the click of a button, and facilitates the automatic routing of received faxes directly into the correct applicant file, requiring no manual uploading by the background investigator.

eSOPH, which stands for electronic Statement of Personal History, has been used by city and tribal police departments, county sheriff’s offices and state police agencies across the nation to conduct over 70,000 pre-employment public safety background investigations. Agencies using eSOPH report time savings of up to 60 percent per background investigation. Those using the system also report a significant reduction in costly administrative resources such as paper, ink, postage, and filing space. By transitioning to eSOPH, the CDCR joins several other California agencies on the system, including the California Highway Patrol, Riverside County Sheriff’s Department, San Joaquin County Sheriff’s Office, Ventura County Sheriff’s Office, Sacramento County Sheriff’s Office, Santa Ana Police Department, Santa Monica Police Department, and several District Attorney’s offices and other agencies. By implementing eSOPH, the CDCR is now connected to all other agencies on the network in California and throughout the nation.

ABOUT THE CALIFORNIA DEPARTMENT OF CORRECTIONS AND REHABILITATION

The California Department of Corrections and Rehabilitation (CDCR) is the state agency in California responsible for the state prison and parole system. It was formed in 1885 and is headquartered in Sacramento, California. The CDCR is organized into six divisions: Division of Adult Institutions; Division of Adult Parole Operations; Division of Health Care Services; Facility Planning, Construction and Management; Division of Juvenile Justice; and the Division of Rehabilitative Programs. The CDCR employs over 66,800 sworn peace officers and non-sworn support personnel.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells, and supports its software technology solutions for local, state, and federal public safety agencies and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county, and state governments into efficient and cost-effective electronic solutions. MMI is known for creating category-leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

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Miller Mendel Contact:
Tyler Miller
tjm @MillerMendel.com

How the third largest Sheriff’s Department in the nation cut its background investigation time in half – without sacrificing quality

The Riverside County Sheriff’s Department adopted eSOPH to increase speed, access and the amount of information they are able to collect for each applicant for a more thorough profile.

By Rachel Zoch, Police1 BrandFocus Staff

The background investigation may be the most critical element in hiring a new officer. This labor-intensive process usually takes months and has traditionally resulted in reams of paperwork. But it doesn’t have to be that way.

The Riverside County (Calif.) Sheriff’s Department adopted the eSOPH platform from Miller Mendel to modernize operations and keep up the pace with fewer full-time background investigators.
The Riverside County (Calif.) Sheriff’s Department adopted the eSOPH platform from Miller Mendel to modernize operations and keep up the pace with fewer full-time background investigators. (RCSD)

Cloud-based technology is making it easier to quickly and securely connect applicants, references and investigators, as well as to provide at-your-fingertips access to reviewers and decision-makers.

Looking to update its processes for the digital age, the Riverside County (Calif.) Sheriff’s Department adopted the eSOPH platform from Miller Mendel for its candidate background investigations. Captain Evan Petersen, the department’s hiring executive, says the system has been a godsend that has cut their processing time in half and has given investigators additional tools they didn’t previously have.

Captain Evan Petersen, hiring executive for the Riverside County (Calif.) Sheriff’s Department, says using the eSOPH platform from Miller Mendel has cut their processing time in half.
Captain Evan Petersen, hiring executive for the Riverside County (Calif.) Sheriff’s Department, says using the eSOPH platform from Miller Mendel has cut their processing time in half. (RCSD) 

“A traditional background would take anywhere from six to nine months,” he said. “By implementing eSOPH, we’ve reduced that down to a 90-day process, without sacrificing quality or compromising applicant privacy rights.”

PRACTICALLY PAPERLESS

In addition to the time saved, eSOPH helps the department cut down drastically on its use of paper. Petersen describes the traditional hiring process in law enforcement as “a massive paper machine.”

“At every hiring meeting of every single peace officer, the background investigator or the hiring sergeant would present a voluminous binder,” he said. “All of us always thought, ‘Why do we have to go through hundreds of pages of actual paper? There’s got to be a better way.’”

Petersen says the RCSD was looking to modernize and streamline its process so the department could A, keep up the pace of hiring with fewer full-time investigators, and B, cut down on the expense of creating and storing large paper files.

The capability to log in anywhere and review information in the background file from a desktop or mobile device, rather than printing and passing around huge binders one reviewer at a time, made eSOPH very attractive to the department.

“We knew we couldn’t keep going with this archaic system of multiple hard copies and creating hundreds and hundreds of pages of what ultimately would be this person’s background investigation file,” said Petersen. “We had to get with the times and transition to digital files with a cloud-based access point that would allow us to review things anywhere, anytime. This easy, flexible access made so much more sense as we were looking at improving our overall hiring practices to reflect today’s standards and expectations.”

Because the information is stored securely in the cloud, eSOPH makes it possible for background investigators to review applicant files on any web-connected device anytime, anywhere. 
Because the information is stored securely in the cloud, eSOPH makes it possible for background investigators to review applicant files on any web-connected device anytime, anywhere.  (Miller Mendel/eSOPH) 

FASTER AND EASIER

The department of roughly 2,000 sworn deputies – the third largest sheriff’s department in the nation – attracts thousands of applicants per year, says Petersen, and easy remote access helps the team of background investigators and management process those applications in a timely manner when working at the office or another location.

“We’re a large agency, so I have a lot of people come through the front door,” he said. “eSOPH made it so that the review and transmission of information happened instantaneously and kept the process moving and in a more secure manner.”

Getting set up with eSOPH was fast and easy, Petersen adds. In the year following adoption, the department hired about 600 deputy sheriff trainees and corrections officers, the most applicants hired in a year in the department’s history. The software also makes it easier to respond to applicants and to request additional information from applicants or references when needed.

“I’d say eSOPH 100% contributed to modernizing and expanding our hiring capabilities,” he said. “It truly provided that ease of information sharing that is so critical in a law enforcement background process. Applicants could quickly and easily submit information, and we could review and respond to that information on the fly versus having to wait for the applicant to mail the information or deliver the information in person.”

Petersen says using eSOPH helps agency background investigators meet recruiting deadlines to fill academy classes.
Petersen says using eSOPH helps agency background investigators meet recruiting deadlines to fill academy classes. (RCSD) 

COMPREHENSIVE AND TRANSPARENT

Petersen says he appreciates how eSOPH enables his team to compile and present a comprehensive file for each applicant, as well as the transparency offered by having all the information in one place. Similar to a chain of custody, the system tracks all activity on each background file and provides useful reporting and alerts for missing elements or looming deadlines.

It’s thorough and comprehensive,” he said. “I can look at the applicant’s questionnaires and quickly review the ‘yes’ answers the applicant gave us on any question, which helps reduce review time tremendously. I can easily click on a tab within the applicant’s file and look at different elements of the file all on one screen that’s really easy to navigate. Having everything I need in one place really reduces the complexity of the review process and allows me as a decision-maker to focus on the critical information sooner.”

The background investigators love it because of the single access point they can go to at any time, he adds.

“I’m a huge fan,” said Petersen. “I never want to return to the old paper-based process.”

REACH APPLICANTS WHERE THEY ARE

Another benefit, says Petersen, is a modern interface that enables the RCSD to better reach 20-something digital native applicants who expect everything to happen online. The ability to interact with potential new hires with a few taps of their smartphones is proving to be a critical advantage.

“The applicants appreciate the ease of use and convenience that comes with using a digital system,” he said. “We hear, ‘Oh, let me just shoot you that from my phone,’ and boom, it’s there in their file in eSOPH. The eSOPH system addresses the needs and preferences of the new generation of applicants that are more tech-savvy and delivers a solution that benefits all parties.”

From reducing the department’s background investigation processing time by half to providing easier access for reviewers and applicants alike, Petersen says eSOPH gets the job done.

“I truly feel that it’s been a game-changer for the way we conduct investigations,” he said. “eSOPH has given us all that I could ask for.”

Visit Miller Mendel/eSOPH for more information.

Read Next: How to avoid bad hires with the right pre-employment background investigation tools

Pinal County Sheriff’s Office Joins Five Major Arizona Law Enforcement Agencies In Their Transition To eSOPH

Florence, Arizona – December 16, 2020: Today, the Pinal County Sheriff’s Office made official their decision to move to the eSOPH background investigation system by Miller Mendel, Inc. Before making their move, the Pinal County Sheriff’s Office evaluated at least one other background investigation software and ultimately selected eSOPH.

Important to their decision was eSOPH’s ability for the sheriff’s office to manage all their various documents through the software user interface, to include the ability to edit and have full control over the questions asked to both applicants and references. Also key to PCSO’s decision was the nationwide eSOPH network, which will connect PCSO’s investigators with background investigators from Arizona Department of Public Safety, Maricopa County Sheriff’s Office, Pima County Sheriff’s Department, Mesa Police Department and Scottsdale Police Department.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county, and state police agencies across the nation to conduct over 70,000 pre-employment public safety background investigations. Agencies using eSOPH report saving up to 60 percent of their time per background investigation. Those using the system report a significant reduction in costly administrative resources such as paper, ink, postage, and filing space. By transitioning to eSOPH, the Pinal County Sheriff’s Office joins several other Arizona agencies using the eSOPH system, to include the Arizona Department of Public Safety, Maricopa County Sheriff’s Office, Pima County Sheriff’s Department, Mesa Police Department and Scottsdale Police Department. With the Pima County Sheriff’s Office’s implementation of eSOPH, they will now be networked on applicant background investigations with the other Arizona state agencies and other agencies using the eSOPH system nationwide.

ABOUT PINAL COUNTY AND THE PINAL COUNTY SHERIFF’S OFFICE

Formed in 1875, Pinal County is located between Phoenix and Tucson Arizona and spans over 5,374 square miles. The county is home to more than 462,000 people. The county’s largest named area is San Tan Valley, and the county seat is Florence. The Pinal County Sheriff’s Office is lead by elected Sheriff Mark Lamb. The sheriff’s office includes a patrol division commanded by a deputy chief, a captain and three lieutenants. The adult detention center is the third largest jail in the state with a rated capacity of over 1,500 inmates.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells, and supports its software technology solutions for local, state, and federal public safety agencies and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county, and state governments into efficient and cost-effective electronic solutions. MMI is known for creating category-leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

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Tulalip Tribal Police Department Becomes First Tribal Law Enforcement Agency to Use eSOPH

Tulalip, Washington – December 15, 2020, the Tulalip Tribal Police Department went live with their implementation of the eSOPH background investigation system from Miller Mendel, Inc.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county, and state police agencies across the nation to conduct over 70,000 pre-employment public safety background investigations. Agencies using eSOPH report saving up to 60 percent of their time per background investigation. Those using the system report a significant reduction in costly administrative resources such as paper, ink, postage, and filing space. By transitioning to eSOPH, the Tulalip Tribal Police Department joins several other Washington agencies using the eSOPH system, to include the King County Sheriff’s OfficePierce County Sheriff’s DepartmentClark County Sheriff’s OfficeVancouver Police Department, and several others. With the Tulalip Police Department’s implementation of eSOPH, they will now be networked on applicant background investigations with the other Washington state agencies and other agencies using the eSOPH system nationwide.

ABOUT THE TULALIP TRIBES AND THEIR POLICE DEPARTMENT

The Tulalip Tribes population is over 4,900, with 2,700 members residing on the 22,000 acres Tulalip Indian Reservation located north of Everett, Washington. The Reservation is rich with natural resources: marine waters, tidelands, freshwater creeks and lakes, wetlands, forests, and developable land. The Tulalip Reservation was reserved for the use and benefit of Indian tribes and bands signatory to the Treaty of Point Elliott of January 22, 1855. Its boundaries were established by the 1855 Treaty and by Executive Order of President U.S. Grant dated December 23, 1873. The Reservation was created to provide a permanent home for the Snohomish, Snoqualmie, Skagit, Suiattle, Samish, and Stillaguamish Tribes and allied bands living in the region.

The tribe has over 3,500 employees, with over two-thirds working in the tribes’ business enterprise, which includes the Tulalip Resort Casino, Quil Ceda Creek Casino, Tulalip Bingo, Leasing, Tulalip Broadband, Salish Networks, Tulalip Data Services, Tulalip Liquor & Smoke Shop, and Quil Ceda Village.

The Tulalip Tribal Police is a full-service law enforcement agency. Officers follow both Tulalip Tribal Codes and Federal Laws when policing potential violation(s) of law by Tulalip Tribal members and any enrolled member of a Federally Recognized Tribe within the Reservation. Services of the Tulalip Tribal Police Department include Patrol, Investigations, Fish & Wildlife, Communications-Records, Drug Task Force, Emergency Response Team, School Resource Officer, Community Outreach, Sex Offender Monitoring, Evidence, Training, Professional Standards Unit, and Administration.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells, and supports its software technology solutions for local, state, and federal public safety agencies and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county, and state governments into efficient and cost-effective electronic solutions. MMI is known for creating category-leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

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The Greenbelt Police Department Joins Other Maryland Law Enforcement Agencies Using eSOPH

Greenbelt, Maryland – December 8, 2020, the Greenbelt Maryland Police Department went live with their implementation of the eSOPH background investigation system from Miller Mendel, Inc.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies across the nation to conduct over 70,000 pre-employment public safety background investigations. It is specifically designed for the public safety pre-employment background investigation process, with public safety agencies using the system estimating a time savings ranging from 30 percent to 60 percent per investigation, and a significant reduction in the use of costly administrative resources such as paper, ink, postage and filing space. By transitioning to eSOPH, the Greenbelt Police Department joins several other Maryland agencies using the eSOPH system, to include the Baltimore Police Department and multiple public safety agencies within Anne Arundel County, MD government. With the Greenbelt Police Department’s implementation of eSOPH, they will now be networked on applicant background investigations with the City of Baltimore, Anne Arundel County and other agencies using the eSOPH system nationwide.

ABOUT THE CITY OF GREENBELT AND THEIR POLICE DEPARTMENT

Located in Prince George’s County, Maryland, Greenbelt is a city comprised of approximately 23,315 people (2020). Greenbelt is the 11th largest city in the state of Maryland. Greenbelt was one of three experimental and controversial New Deal Greenbelt Towns, thus, it was planned and built by the Federal government. The Greenbelt Police Department covers approximately 6.5 square miles and employs 53 sworn officers and 15 non-sworn support personnel. The Greenbelt Police Department is an accredited law enforcement agency through the Commission on Accreditation for Law Enforcement Agencies (CALEA).

 

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells, and supports its software technology solutions for local, state, and federal public safety agencies and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county, and state governments into efficient and cost-effective electronic solutions. MMI is known for creating category-leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

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Data Privacy And Security Concerns Surface Related To Guardian Alliance Technologies’ National Applicant Information Center

Seattle, WA, November 3, 2020 – Miller Mendel, Inc. recently became aware of the Guardian Alliance Technologies (“Guardian”) feature called the National Applicant Information Center (“NAIC”). As explained on Guardian’s website and sales video, the NAIC database created by Guardian warehouses applicants’ personal and private data. Guardian describes collecting applicant personal and private data from numerous agencies and sharing that information between them in a manner that Miller Mendel believes constitutes the commercialization of private applicant data to third parties.

The NAIC raises potential legal and ethical concerns, particularly with regard to the commercial use of an applicants’ private data, as well as the potential negative impacts it can have for public safety agencies and their applicants. To explore these risks, Miller Mendel engaged its legal counsel, Emily Maass of Immix Law Group, to evaluate Guardian’s data handling practices as described in its video, and to provide her feedback, which is included in this letter. Click here to continue reading the letter and attachments.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Miller Mendel Contact:
Tyler Miller
(206) 330-2094 ext 101

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Other News Related to Guardian Alliance Technologies (click to view)
Guardian Alliance Technologies DENIED Again by USPTO Judges in Attempt to Invalidate Miller Mendel’s eSOPH Patent

 

Miller Mendel’s CEO Tyler Miller Contributes $2,500 To The Reward Leading To The Arrest Of The Individuals Responsible For Firing Gunshots At Two Camden County Police Officer’s Home

Seattle, Washington – Tyler Miller, President and CEO of Miller Mendel, Inc has contributed $2,500 to the reward offered for information leading to the arrest of the suspect(s) responsible for firing gunshots at two Camden County Police Officer’s home. With Miller’s contribution, the reward offered reached over $75,000.

The incident occurred just before 11:46 p.m. on September 15, 2020, on the 2900 block of Clinton Street in Camden County, New Jersey. Surveillance video shows what appears to be a black minivan approach the off-duty officer’s home. From the vehicle, multiple gunshots were fired while the couple and their 10-day old baby where inside the home. Six bullets struck the house. The off-duty officers and their baby were not struck by the gun fire.

Update

October 5, 2020 – Per ABC 6 Action News: Camden County Police authorities reported four suspects are in custody and have been charged related to the shooting. Two of the suspects are 18 years of age, another 19 years of age and the fourth, 30 years of age.

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City of San Jose Awards Competitive Bid/RFP to Miller Mendel, Inc for eSOPH Background Software System

San Jose, California – On August 27, 2020, Miller Mendel received notice it had been awarded a competitive bid/RFP from the City of San Jose. The bid award can also be used by other cities in the state of California.

Through the multi-year award, the San Jose Police Department intends to process approximately 1,000 pre-employment background investigations each year, using the eSOPH background software system by Miller Mendel.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies to conduct over 70,000 pre-employment public safety background investigations. It is specifically designed for the public safety pre-employment background investigation process, with public safety agencies using the system estimating a time savings ranging from 30 percent to 60 percent per investigation, and a significant reduction in the use of costly administrative resources such as paper, ink, postage and filing space. By transitioning to eSOPH, the San Jose Police Department joins several other California agencies using the eSOPH system, to include the Santa Rosa Police Department, Chula Vista Police Department, California Highway Patrol, Riverside County Sheriff’s Department, Sacramento County Sheriff’s Office, San Joaquin County Sheriff’s Office, Orange County District Attorney, Sacramento County District Attorney and many other public safety agencies in the eSOPH network.

In addition to taking advantage of eSOPH’s industry-leading standard functionality, the San Jose PD is also utilizing the optional, integrated smart fax service. eSOPH’s fax service automatically reads and then routes documents received via fax from other law enforcement agencies to the correct applicant file, attaches the received documents to the correct reference within the applicant file and notifies the investigator. Background Investigators no longer have to manually scan and upload faxes received in hard copy.

San Jose PD will also be using eSOPH’s interface specifically designed in consultation with California Police Officer Standards and Training (POST) to offer their POST law enforcement consultants a more efficient and streamlined method to review the background files of hired Peace Officer and Dispatcher applicants.


ABOUT THE CITY OF SAN JOSE AND THEIR POLICE DEPARTMENT

The City of San José is said to be the cultural, financial, and political center of Silicon Valley, California’s well known tech hub. The city is the largest city in Northern California by both population and area. In 2020, the city’s population was just over 1 million residents and spanned over 181 square miles. The San Jose Police Department (SJPD) is a well known for having one of the best police academies in the nation. SJPD is authorized to employ approximately 1400 employees including both sworn and non-sworn. Department employees are assigned to one of four Bureaus comprised of 11 divisions with more than 50 specialized Units and assignments.

 

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

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Miller Mendel, Inc Announces Strategic Partnership with Social Intelligence Corp to Further Enhance eSOPH Background Investigation Software

Miller Mendel, the leading provider of web-based background investigation management software for public safety agencies, today announced a partnership with Social Intelligence, the premier social media screening firm. With law enforcement agencies continuing their commitment to earning and maintaining public trust, this partnership will provide social media background screening to reduce the likelihood of making potentially problematic hires. Social Intelligence’s innovative solution will help agencies gain additional insight into candidates’ online behavior, reducing the risk of hiring individuals that may hold beliefs that are incompatible with the core values of public safety and law enforcement.

While Miller Mendel has already built a solid reputation for serving the specific hiring needs of public safety agencies, Social Intelligence has spent a decade building an innovative solution to screen candidates’ social media profiles and online presence safely without compromising compliance or candidate privacy.

“We are excited to team up with Miller Mendel, whose experience, knowledge and reputation with public agencies make them an ideal partner,” said Bianca Lager, President, Social Intel. “Our augmented AI platform marries beautifully with the eSOPH experience, providing city, county, state and federal government agencies compliant and actionable social media data which is a vital tool when hiring for positions of public trust.”

“Miller Mendel is determined to provide public safety agencies with the most comprehensive background investigation tools on the market,” said Tyler Miller, CEO, Miller Mendel. “Through this strategic partnership with Social Intelligence, our flagship eSOPH platform delivers an even more robust background check, delivering a deeper, more thorough review of candidates’ background and helping agencies ensure they’re hiring the right people for the job.” The Social Intelligence solution will be available through an integration with Miller Mendel’s signature eSOPH platform.  eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies to conduct over 60,000 pre-employment public safety background investigations. It is specifically designed for the public safety pre-employment background investigation process, with public safety agencies using the system estimating a time savings ranging from 30 percent to 60 percent per investigation, and a significant reduction in the use of costly administrative resources such as paper, ink, postage and filing space.

ABOUT SOCIAL INTELLIGENCE

Social Intelligence provides scalable solutions for one time or continuous search and analysis of web and social data to find actionable employment insights and help companies leverage online data in their employment decisions. As leaders in social media screening, they are committed to providing companies with accurate, actionable insights to create healthier, more inclusive workplaces.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

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