Dozens of pre-configured reports are available. Custom reports can be created for questions asked within PHS questionnaires to track unique data important to your agency.
THE LARGEST PUBLIC SAFETY BACKGROUND NETWORK IN THE NATION
The below illustration is an example workflow for a sworn position.
Workflows are configurable and versatile to ensure compatibility with your agency’s existing business processes and unique workflows for different positions your agency “backgrounds.”
Applicant Entry
(three options: manual single entry, manual bulk entry, or applicant self-entry)
Applicant Creates their Secure Account on the eSOPH system
Applicant Completes Agreements, Questionnaires, Other Documents, and a Task List
Applicant Submits their Applicant Profile
(Review flagged answers/concern summary report for potential disqualification/problem areas)
Assign for Non-Select/Disqualification Processing
Generate Non-Select/Disqualification Letter
Assign Investigator or Other User for Processing/Investigation
Applicant Background Interview
Start Background Narrative Report
Polygraph/CVSA
Generate Non-Select/Disqualification Letter
Supervisor Review
Conditional Offer of Employment
Psychological Examination
Medical Examination
Complete Background Investigation Narrative Report
Supervisor Review
Hiring Authority Interview/Decision
Employment Offer Letter
MILLER MENDEL IS A PUBLIC SECTOR PARTNER WITH AWS
SECURE & COMPLIANT
The implementation of eSOPH requires no local IT resources other than a computer with internet. Assistance from your agency’s Information Technology personnel is not necessary.
eSOPH is hosted on the industry leading AWS GovCloud platform. As a cloud platform, AWS GovCloud meets or exceeds regulatory requirements relevant to CJIS, HIPAA, FedRAMP and many others.
Miller Mendel and eSOPH have successfully completed a rigorous, independent audit process covering security, availability, processing integrity, confidentiality, and privacy and has received a clean System and Organization Controls (SOC) 2 Type II attestation report. SOC 2 compliance certification is essential for any company that handles sensitive customer data, but it is especially critical for service providers within the public safety space. Achieving certification confirms eSOPH has robust controls in place to protect its systems and data. With its SOC 2 compliance certification, eSOPH provides customers with confidence that their data is continually protected by the eSOPH platform and using industry accepted methods and practices.
For technical and security information regarding our network configuration, application, and general company policies, please request our eight-page eSOPH technical/security overview brochure.
AWS GovCloud gives government customers and their service providers (e.g., Miller Mendel) the flexibility to architect secure cloud solutions that comply with the FedRAMP; the DOJ’s Criminal Justice Information Services (CJIS) Security Policy; U.S. International Traffic in Arms Regulations (ITAR); Export Administration Regulations (EAR); Department of Defense (DoD) Cloud Computing Security Requirements Guide (SRG) for Impact Levels 2, 4 and 5; FIPS 140-2; IRS-1075; and other compliance regimes.
AWS GovCloud regions are operated by AWS employees who are U.S. citizens on U.S. soil. AWS GovCloud (US) is only accessible to U.S. entities and root account holders who pass a screening process.
From Controlled Unclassified Information (CUI), Personally Identifiable Information (PII), sensitive patient medical records, and financial data to law enforcement data, export controlled data and other forms of CUI, AWS GovCloud (US) Regions can help customers address compliance at every stage of their cloud journey.