Maricopa County Sheriff’s Office Implements Innovative eSOPH Background Investigation Software by Miller Mendel

October 30, 2019

Maricopa County Sheriff’s Office Implements Innovative eSOPH Background Investigation Software by Miller Mendel

Phoenix, AZ.   The Maricopa County Sheriff’s Office recently joined the ranks of the more than 60 public safety agencies around the country that have implemented Miller Mendel’s eSOPH, the #1 pre-employment background investigation software.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies to conduct over 60,000 pre-employment public safety background investigations. It is specifically designed for the public safety pre-employment background investigation process, with public safety agencies using the system estimating a time savings ranging from 30 percent to 60 percent per investigation, and a significant reduction in the use of costly administrative resources such as paper, ink, postage and filing space. 

The Maricopa County Sheriff’s Office expects to process at least 2,500 pre-employment background investigations over a 12-month period using the time- and resource-saving eSOPH program. The eSOPH transition project was led by Maricopa County Sheriff’s Office Lieutenant Jenny Jenkins.

In addition to taking advantage of eSOPH’s industry-leading standard functionality, the Maricopa County Sheriff’s Office is also utilizing the optional, integrated smart fax service. eSOPH’s fax service automatically reads and then routes documents received via fax from other law enforcement agencies to the correct applicant file, attaches the received documents to the correct reference within the applicant file and notifies the investigator. Background Investigators no longer have to manually scan and upload faxes received in hard copy.

eSOPH has created hiring efficiencies for public safety agencies in the western United States, including Washington, Oregon, California, Nevada, Idaho, Utah, Colorado and Arizona. Agencies in Missouri, Louisiana, Georgia, Maryland and Washington, D.C. have also implemented eSOPH.

Other Arizona agencies that are using eSOPH include the Arizona Department of Public Safety, the Mesa Police Department, and the Scottsdale Police Department.



The Maricopa County Sheriff’s Office is responsible for serving and protecting over 9,200 square miles of unincorporated area in Maricopa County as well as several contract cities – an area larger than four U.S. states. In addition to more than 3,300 employees, the agency is fortunate to have a very large all-volunteer posse, and they are proud to have the most technologically advanced 911 and emergency operation center in the southwest.

The Sheriff’s Office is responsible for managing the county’s five jails, which comprise the third largest jail system in the United States. Every police department within Maricopa County depends on these jails to detain arrested persons. 

The Sheriff’s Office is driven by its mission of “Working Together to Safeguard our Communities,” and is guided by its core values of Honesty, Humility, Perseverance, Respect, Trust, and Unity.


Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

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