Oceanside, CA.  On Thursday May 5, 2017, the Oceanside Police Department executed a 12-month license agreement to use eSOPH, Miller Mendel’s background investigation software system. The Oceanside Police Department intends to process at least 150 applicants within 12-months, using eSOPH.

On behalf of the Oceanside Police Department, the eSOPH transition project was led by Lieutenant Karen Laser. As of May 4, 2017, the Oceanside Police Department is the third agency in the state of California to transition their background processing to eSOPH.

ABOUT THE CITY OF OCEANSIDE AND THE OCEANSIDE POLICE DEPARTMENT

Oceanside is a coastal city located on California’s South Coast. It is the third-largest city (spans over 42 square miles) in San Diego County. It was incorporated in 18888 and has a present population of over 175,000 people. Oceanside, Carlsbad and Vista form what is known as the tri-city area. Oceanside is located just south of Marine Corps Base Camp Pendleton and is the last city in northern San Diego County, prior to reaching Orange County. The Oceanside Police Department is budgeted 228 sworn and 84 professional staff. Each year, the Oceanside Police Department services about 110,000 calls for service.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies. MMI’s primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions.

MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. MMI places great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

 

Miller Mendel Contact:
Tyler Miller
tjm@ MillerMendel.com

Washington D.C.  The Washington POST newspaper published a story titled: “The D.C. police department tries to solve a difficult case: How to recruit new cops”.

In this story, the journalist includes testimonials from the District of Columbia Metropolitan Police Department, citing their success with eSOPH.

Snippets of the story are included below:

“The push to streamline recruiting gained momentum when Phil Honoré heard about a company in Washington state that developed a software package for managing data associated with institutional background checks. It goes by the acronym eSOPH (electronic statement of personal history). If the company had a sense of humor, it would have named the system eDOP: end dependency on paperwork.

Haiman fell in love with the program and got purchasing approval. Last December the recruiting division went paperless. A couple dozen people used to make entries in an applicant’s “bluebook” folder, each pair of hands a potential source of delay. Honoré said eSOPH has saved “hundreds of thousands of dollars” in paper costs. More important, it shaved four to six weeks off the processing time of a typical job candidate. “It’s a game changer,” he said. Why? One aspect of police recruiting has remained constant over the years: The majority of applicants accept the first offer.

On Tuesday afternoons, Haiman, Honoré and Capt. Antonio Charland, director of the recruiting division, would meet at the downtown headquarters to discuss strategy and the latest hiring numbers. Every month 20 to 25 vacancies have to be filled at the academy. The department has never come up short, but final acceptances sometimes go down to the wire.

Charland was transferred to the division in April. By the July meeting he was firmly on message. “You’re dealing with applicants like any corporation or business,” he said, adding that the department has to hop on the good ones quickly. Haiman cited a pertinent statistic: Thanks largely to eSOPH, the average time it takes a new hire to advance from Mass Processing Day — the twice-monthly cattle call for new cops that includes basic screening — “to sitting in the academy” has been reduced to 2.7 months.”

The Washington POST story can be found at:

https://www.washingtonpost.com/lifestyle/magazine/the-dc-police-department-tries-to-solve-a-difficult-case-how-to-recruit-new-cops/2016/09/28/e62cbe56-75e8-11e6-8149-b8d05321db62_story.html

Miller Mendel Contact:
Tyler Miller
tjm@ MillerMendel.com

Details pending release. Check back soon.

ABOUT THE SANTA BARBARA COUNTY PROBATION DEPARTMENT

Details pending release. Check back soon.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies. MMI’s primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions.

MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. MMI places great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Miller Mendel Contact:
Tyler Miller
tjm@ MillerMendel.com

Sacramento, CA. On Friday, September 16, 2016, representatives from the California Highway Patrol (CHP) executed a 12-month license agreement to use eSOPH, Miller Mendel’s background investigation software system. The CHP intends to process at least 2500 applicants within 12-months, using eSOPH.

On behalf of the CHP, the eSOPH transition project was led by Lieutenant Brent Carter, Sergeant Cheyenne Quesada and Mr. George Cassell. As of September 16, 2016, the CHP is the fifth agency in the state of California to transition their pre-employment background investigation process to eSOPH.

With their implementation of eSOPH, the CHP can now electronically assign investigators to cases and monitor the progress of those cases remotely. Investigators are commonly located throughout multiple geographical locations in the state. The electronic aspect eliminates the potential of paper files being misplaced as the files are in transit or change hands.

ABOUT THE CALIFORNIA HIGHWAY PATROL

The state legislature established the California Highway Patrol as a branch of the Division of Motor Vehicles in the Department of Public Works in 1929. It was reestablished as a separate department in 1947. At the time, the CHP and the state police were separate agencies. In 1995, the two agencies merged. The CHP is currently organized as part of the State Transportation Agency.

The primary mission of the CHP is to ensure safety and enforce traffic laws on California highways and county roads in unincorporated areas. The CHP promotes traffic safety by inspecting commercial vehicles, as well as inspecting and certifying various specialized vehicles. In addition to its highway patrol duties, the CHP also provides protective services to state buildings and facilities (most notably the California State Capitol) and protection to state officials. The CHP also works with municipal law enforcement agencies, to assist in investigations, patrol, and other aspects of law enforcement throughout the state.

As of 2014, records indicated the California Highway Patrol is the largest state police agency in the United States, with more than 10,500 employees; 7,200 of whom are sworn officers. The CHP has a reported annual budget of over $2 billion.

Miller Mendel, Inc is honored to have the prestigious CHP as a client. MMI takes great pride in serving the largest state police agency within the United States in their pursuit of hiring professional, dedicated men and women.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies. MMI’s primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions.

MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. MMI places great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

 

Miller Mendel Contact:
Tyler Miller
tjm@ MillerMendel.com

“eSOPH has been used by our department for the past six years. It has definitely streamlined and expedited the background process. eSOPH has saved investigators time by having the information inputted on the front end by the applicant. Dozens of references can be sent out by the investigator with a click of the button. All files – paper, audio, or photos, are in one location and accessible by any authorized person from anywhere. Storage issues and clutter is minimized, and work in the field or on the road is simplified. eSOPH is constantly improving based on the input from the users, and they have always been responsive to any questions or problems. Once a background investigation has been completed, all the information can remain in the cloud for easy retrieval or simply exported to a CD. Finally, reports can be run showing statistical information on the people that are being hiring and disqualified.”

– Commander, Port of Seattle Police Department (WA)

Annapolis, MD.    Anne Arundel County Public Safety departments recently joined the long list of public safety agencies around the country that have implemented Miller Mendel’s eSOPH, the #1 pre-employment background investigation software. eSOPH will be used by the county police department, the county sheriff’s office, the country fire department, and the county’s detention facilities department. 

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies to conduct over 50,000 pre-employment public safety background investigations. It is specifically designed for the public safety pre-employment background investigation process, with public safety agencies using the system estimating a time savings ranging from 30 percent to 60 percent per investigation, and a significant reduction in the use of costly administrative resources such as paper, ink, postage and filing space. 

Anne Arundel County Public Safety expects to process approximately 1,200 pre-employment background investigations over a 12-month period using the time and resource saving eSOPH program. The eSOPH transition project was led by Assistant Personnel Director Jackie Atkinson.

eSOPH has created hiring efficiencies for public safety agencies across the United States, including California, Oregon, Nevada, Washington, Idaho, Utah, Colorado, Arizona, Missouri, Louisiana, Georgia, Washington, D.C., and Maryland.

 

ABOUT ANNE ARUNDEL COUNTY PUBLIC SAFETY

Named for Lady Ann Arundell, wife of the first Lord Proprietor of the colony Province of Maryland, Anne Arundel County is part of the Baltimore metropolitan area and home to more than half a million people. It includes Annapolis, which is the county seat as well as the state capital. The U.S. Naval Academy is also located here.

The Anne Arundel County Police Department is driven by its mission to “fight and drive down all crimes while working in partnership with our community.” Their values are reflected in the acronym POLICE, which stands for Professionalism, Oath of Office, Loyalty, Integrity, Courage, and Ethics. The department’s Homeland Security Unit strengthens domestic security by partnering with local, state, and federal criminal justice agencies to prevent, investigate and solve crimes.

The Anne Arundel County Sheriff’s office serves the citizens of Anne Arundel County by providing professional and uncompromising service through teamwork and a commitment to excellence.

The Anne Arundel Fire Department’s mission is “to stand ready as an all-hazards organization to assure the safety of our communities,” and responds to calls for service, fires, medical and other emergencies.

The Anne Arundel Department of Detention Facilities’ mission is to “confine pretrial detainees and convicted offenders in accredited, safe and secure facilities and administer programs that maintain and improve the health, education levels and work skills of convicted offenders in order to return them to the community in better condition than when they entered their terms of confinement.”

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Bellevue, WA.   The Bellevue Police Department recently joined the King County Sheriff’s Office and many other Washington public safety agencies in implementing Miller Mendel’s eSOPH, the #1 pre-employment background investigation software.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies to conduct over 40,000 pre-employment public safety background investigations. It is specifically designed for the public safety pre-employment background investigation process, with public safety agencies using the system estimating a time savings ranging from 30 percent to 60 percent per investigation, and a significant reduction in the use of costly administrative resources such as paper, ink, postage and filing space.

The Bellevue Police Department expects to process approximately 150 pre-employment background investigations over a 12-month period using the time and resource saving eSOPH program.

ABOUT BELLEVUE POLICE DEPARTMENT

Meaning “beautiful view” in French, Bellevue, Washington sits on the shores of Lake Washington, across the water from Seattle. With a population of more than 125,000, it is the third-largest city in the Seattle metropolitan area. Many tech companies call Bellevue home, which boosts the city to the top of the state’s wealthiest communities list, coming in at number six out of 522 based on per capita income. Bellevue has also appeared in many “best places to live” rankings.

The Bellevue Police Department has a total staff of 232, with 185 commissioned employees. It strives to serve the community with respect, integrity, accountability and service. Efforts and resources are focused on reducing crime, reducing the fear of crime, and enhancing the quality of life for all Bellevue residents.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Miller Mendel Contact:
Tyler Miller
tjm@ MillerMendel.com

Details pending release. Check back soon.

ABOUT THE CITY OF BALTIMORE AND THE BALTIMORE POLICE DEPARTMENT

Details pending release. Check back soon.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Miller Mendel Contact:
Tyler Miller
tjm @MillerMendel.com

Seattle, WA. Miller Mendel, Inc has developed and released an amazing new User Interface and specific features to help with California POST audits.

At the request of our California law enforcement clients and informal requests from California Police Officer Standards and Training (POST) Representatives, MMI went to work developing a custom User Interface and features to address efficiency issues with POST audits. The new User Interface automatically places the documents under the tabs POST prefers and automatically organizes all documents and information under the correct tabs and in the preferred order.

The inspection process can now be done remotely by any POST user the agency has granted access. Documents can be marked accordingly, commented on and the file can be returned as needed.

California POST Representatives were first introduced to the POST User Interface and features by the California Highway Patrol. The feedback was excellent; only a couple improvements were requested, which have been completed.

Our California eSOPH clients can add specific POST Users to their agency’s eSOPH system by contacting MMI.

An overview / training video is available by contacting MMI.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Miller Mendel Contact:
Tyler Miller
tjm @MillerMendel.com

Redmond, WA.   The Redmond Police Department recently joined the King County Sheriff’s Office, the Port of Seattle Police Department and many others in Washington state in implementing Miller Mendel’s eSOPH, the #1 pre-employment background investigation software.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies to conduct over 30,000 pre-employment public safety background investigations. It is specifically designed for the public safety pre-employment background investigation process, with public safety agencies using the system estimating a time savings ranging from 30 percent to 60 percent per investigation, and a significant reduction in the use of costly administrative resources such as paper, ink, postage and filing space.

The Redmond Police Department expects to process approximately 60 pre-employment background investigations over a 12-month period using the time and resource saving eSOPH program.

eSOPH has created hiring efficiencies for public safety agencies across the western United States..

ABOUT THE REDMOND POLICE DEPARTMENT

Known as the “Bicycle Capital of the Northwest,” Redmond is located in King County, Washington, just 15 miles from Seattle. Home to Microsoft and Nintendo of America, it’s a popular tech hub for the country with an consistently growing, younger population.

The Redmond Police Department has 130 employees who work hard every day to actively reduce crime, address traffic safety issues and maintain the highest level of safety and security for residents, employees, businesses and visitors. They have a mix of commissioned and non-commissioned personnel working hard each and every day to serve the community across several units, including Patrol, Traffic, K9, Community Engagement, Investigations and Crime Analysis.

ABOUT MILLER MENDEL

Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. Our primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.

Miller Mendel Contact:
Tyler Miller
tjm@ MillerMendel.com