Fresno Fire Department Implements Innovative eSOPH Background Investigation Software by Miller Mendel

June 14, 2018

Fresno Fire Department Implements Innovative eSOPH Background Investigation Software by Miller Mendel

Fresno, CA – The Fresno Fire Department recently joined the long list of public safety agencies around the country that have implemented Miller Mendel’s eSOPH, the #1 pre-employment background investigation software.

eSOPH, which stands for electronic Statement of Personal History, has been used by city, county and state police agencies to conduct over 60,000 pre-employment public safety background investigations. It is specifically designed for the public safety pre-employment background investigation process, with public safety agencies using the system estimating a time savings ranging from 30 percent to 60 percent per investigation, and a significant reduction in the use of costly administrative resources such as paper, ink, postage and filing space. 

The Fresno Fire Department expects to process approximately 50 pre-employment background investigations over a 12-month period using the time and resource saving eSOPH program. The eSOPH transition project was led by Jay Tracy with the Fresno Fire Department.

eSOPH has created hiring efficiencies for public safety agencies in the western United States, including California, Oregon, Nevada, Washington, Idaho, Utah, Colorado and Arizona. Agencies in Missouri, Louisiana, Georgia, Maryland, Washington, D.C., and beyond have also implemented eSOPH.



With a population of more than 530,000, Fresno is the 34th-most populous city in the country, and the fifth most populous city in California. Established in 1877, the Fresno Fire Department is one of the oldest departments in the United States, rich in history and tradition. With a 298 sworn personnel, the department enjoys a reputation for being fast moving, hardworking, and dedicated to the education and training of all its members.

Today, the department strives to be an innovative and progressive organization that meets the changing demands of the city and the fire district to which the department provides service. It delivers on its promises by living its core values of Teamwork, Trust and Commitment.


Miller Mendel, Inc. (“MMI”) creates, sells and supports its software technology solutions for local, state and federal public safety agencies, and is the holder of two patents (U.S. Patent No. 9070098 and U.S. Patent No. 10043188) related to the features of its flagship product, eSOPH. MMI’s primary focus is to turn past practices used by city, county and state government into efficient and cost-effective electronic solutions. MMI is known for creating category leading systems and providing responsive, exceptional support to all our clients. We place great pride in straightforward and transparent operational practices that foster a high level of respect and praise from our government clients.


Miller Mendel Contact:
Tyler Miller

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